Shipping Policy
Shipping Policy
Effective Date: May 24, 2025
Thank you for shopping with ThunderCharge. We are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy outlines important information about how we process and deliver your purchases.
📦 Order Processing Time
All orders are processed within 1-2 business days after payment confirmation.
Orders are shipped within 4 working days (excluding weekends and public holidays).
In case of delays due to high order volume, supply issues, or unforeseen circumstances, we will notify you via email or phone.
🚚 Shipping Methods & Delivery Time
We partner with reliable courier services to ensure timely and secure delivery.
Estimated delivery time after dispatch:
Metro Cities: 2–4 working days
Other Regions: 3–7 working days
🌍 Shipping Coverage
We currently ship across India.
If you require international shipping, please contact our support team at [insert email].
💸 Shipping Charges
Shipping charges (if any) are calculated at checkout based on location and order value.
Free shipping may be available for select products or on orders above a certain value, as advertised on our website.
📦 Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
You can track your shipment directly from the courier’s website using the tracking number provided.
❗ Delays & Exceptions
ThunderCharge is not liable for shipping delays caused by the courier company, natural disasters, or circumstances beyond our control.
Please ensure the shipping address is accurate to avoid delivery issues.
📮 Undeliverable Packages
If a package is returned to us due to an incorrect address or repeated failed delivery attempts, we will contact you for reshipment. Additional charges may apply.
🔁 Damaged or Lost Items
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photographic evidence.
We will assist with claims or send a replacement based on investigation.
📞 Contact Us
If you have any questions regarding our shipping policy, feel free to contact our support team:
Email: [yogeshsharma072004@gmail.com]
Phone: [+91 7836950764]
Support Hours: Mon–Fri, 10:00 AM – 6:00 PM
